01Who this policy applies to
This Privacy Policy applies to personal information collected by Dunsire Developments ("Dunsire," "we," "us," or "our") through this website and through related sales, marketing, and customer-care activities, including appointment requests, registration forms, and email or phone enquiries.
We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, for commercial electronic messages, Canada's Anti-Spam Legislation (CASL).
02What information we collect
Information you give us
When you book an appointment, register for a community, request a price list, or otherwise contact us, you may provide:
- Your name, email address, and phone number;
- Your postal code and the community or home type you're interested in;
- Your budget range, preferred move-in timing, and buyer profile (for example, first-time buyer or downsizing);
- How you heard about us, and any message or details you choose to include.
Information collected automatically
When you visit the site, our hosting and analytics tools may automatically record technical information such as your IP address, browser type, device, pages viewed, and the date and time of your visit. This helps us keep the site secure and understand how it is used.
03How we use your information
We use the personal information you provide to:
- Respond to your appointment requests, enquiries, and registrations;
- Confirm appointments and follow up with a new-home advisor;
- Send you community updates, pricing, and launch news where you have consented to receive them;
- Personalize the information we share based on your stated preferences;
- Operate, maintain, secure, and improve our website and services;
- Meet our legal, regulatory, and warranty obligations.
We do not sell your personal information.
04Consent and your CASL choices
We collect, use, and disclose your personal information with your consent, except where the law permits or requires otherwise. By submitting a form, you consent to be contacted by Dunsire about your enquiry.
Consent to receive marketing communications is never a condition of purchasing a home. You can withdraw your consent and unsubscribe from our marketing emails at any time, either by using the unsubscribe link in any message or by emailing [email protected]. We will continue to contact you only as needed to service an active enquiry or transaction.
07How long we keep your information
We retain personal information only for as long as it is needed for the purposes described in this policy, to maintain our customer relationship, and to meet legal, warranty, and accounting requirements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.
08How we protect your information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information appropriately to its sensitivity.
09Your rights: access and correction
Subject to applicable law, you have the right to:
- Ask whether we hold personal information about you and request access to it;
- Request that we correct inaccurate or incomplete information;
- Withdraw your consent to marketing communications at any time.
To make a request, contact our Privacy Officer using the details below. We may need to verify your identity before acting on a request, and we will respond within the timeframes required by law.
10Third-party links
Our site may link to third-party websites (for example, our social media pages or a rental partner). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
11Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
12Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The "Last updated" date at the top of this page shows when it was last revised. Material changes will be posted on this page.
13How to contact us
If you have questions about this policy, want to access or correct your information, or wish to make a privacy complaint, please contact our Privacy Officer:
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.